Communication is a good thing

By Scott, July 28, 2009 5:19 pm

I have a couple of status meetings that occur at the that same time every week. I also have monthly status reports that need to be written at the end of the month. I am expected to update a daily “shift log” even though I do not work a shift. Even with all this reporting, all the meetings that I am required to attend, it seems nothing gets communicated.

At one of these weekly meetings, someone from one of our datacenters was describing a networking project, a project that seemed to have been in the works for sometime. This project was going to effect my servers and I was told that I have 2 days to prep for that change. I was also told that it would not effect our servers, but I knew better.

The time came for the change and like I expected it crashed our server. When I recovered the boxes, they could no longer communicate over multicast. That change that would not effect us, required us to reengineer a solution on our end.

Next time guys, give us more than a 2 day heads up and lets get some communication to make sure your changes will not screw us over.

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